A quality concierge can make a mundane trip a great experience, or your dream vacation truly legendary. Despite their wealth of capabilities for helping people really get the most out of their trip, the concierge is often overlooked by guests. Many guests are unaware of the full scope of services provided by concierges and perhaps have no idea just how helpful and useful they can be.

Our exceptional concierge service at The Luxury Signature is available to all of our guests during their stay. Our concierges take pride in helping guests get the most from their vacation experience, and are available to assist with just about every facet of your trip! Concierges can help with planning, set up special services or anything necessary to accommodate the unique needs and desires of you and your party.

Maybe you have a simple requests, like wanting a meal waiting for you when you first arrive at your villa or when you get back from an outing or need to setup an airport transfer. Perhaps you need some advice on the quickest way to get around, the best restaurants or the most exciting sites, or even booking a tour or special event! These sorts of tasks are exactly what our concierges are ready and waiting to help with.

Let’s take a look at some common services performed by our concierges to give you a better idea of how you can utilize their capabilities.

Travel in car -- The Luxury Signature1. Rental Cars

Want your own wheels during your stay? Our concierges are happy to walk you through available vehicles and different pricing and insurance options. Let them help you handle everything to get you in the best rental ride around.

2. Charter a Yacht or Boat

If you’re looking to spend a day on the ocean enjoying the high life, there is plenty of opportunities to do. But how to get in touch with the right ships, and how to know which yacht to charter? Experienced in chartering watercraft, our concierges can make it a painless process and handle all the nitty-gritty details while you soak up the sun offshore.

Spa massage setting -- The Luxury Signature3. Schedule Spa or Massage Session

A bit of pampering is one of the staples of a great vacation. If you’re looking for a relaxing spa treatment or a massage to reinvigorate your muscles, our concierges can book the finest spa therapists and masseuses around to leave you on cloud nine without even leaving your villa. Most of our villas in the island of Phuket have their own spa room such as Villa Aurora, Ocean’s 11 Villa, and Villa E.

4. Schedule Personal Fitness Trainers

If you can’t miss a beat of your fitness plan, you can keep up with it with expert help even on vacation. Or maybe you’re taking your time in paradise to pick up some good fitness habits – whatever the case, take advantage of personal trainers for a variety of disciplines such as yoga, pilates, weight training, or swimming. Some villas in Koh Samui offer active retreat packages for the active holidaymakers.

Fish on green asparagus with salad -- The Luxury Signature5. Special Requests or Requirements for Food

If you suffer from allergies or adhere to a specific diet, simply inform your concierge and they will take all measures available to make sure all food served to you is within your dietary restrictions. Even the most delicious foods like Thai food may use ingredients that may cause allergies to some people. Always inform your villa concierge prior to ordering your food.

6. Other Activities

Since our concierges are there to accommodate the guests in every aspect of their stay, the sky’s the limit in terms of what kind of assistance they can provide. Have them help you look at available activities from local entertainment venues, cinemas, nightclubs, restaurants, shopping centres and much more. They will be happy to help you make a plan which draws from their extensive experience with the area and help you book any tours, island hopping, or anything else you desire!

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